Thank you for choosing to shop at Chillane Store! We are dedicated to ensuring that your order is processed and delivered promptly. Below is all the information you need regarding our shipping process.
Warehouse Location Our warehouse is located at: 28 Houtman Ave, Cumberland, RI 02864, USA.
Order Processing Time We process orders Monday through Saturday. Please take this into account when estimating delivery times.
Delivery Time The total time to receive your order includes both the processing time and the shipping time.
- Processing time: 1-2 business days.
- Shipping time within the US: 1-3 business days.
Shipping Costs
- For US orders: $5.99. Shipping costs may vary depending on the shipping address provided at checkout.
Delays In rare cases, there may be shipping delays due to weather conditions, customs issues, or other unforeseen events. If you experience a delay, feel free to contact us at [email protected], and we’ll assist you promptly.
Order Tracking Once your order is placed, you will receive a confirmation email. When your order ships, we will send you a tracking number so you can follow the progress of your package.
For more information, feel free to reach out to us. We’re here to help!